Frequently Asked Questions (FAQs)
General Information
Q1: What services does Seena Hospital provide?
A: Seena Hospital offers a wide range of medical services, including outpatient consultations, diagnostic tests, surgical procedures, emergency care, and specialized treatments.
Q2: Where is Seena Hospital located?
A: Our hospital is located at [Insert Full Address]. For directions, visit our Contact Us page.
Q3: What are the hospital’s operating hours?
A: Our hospital operates 24/7 for emergency services. Outpatient clinic timings are from [Insert Timings], Monday through Saturday.
Q4: How can I contact the hospital?
A: You can reach us at:
- Phone: +923109899197
- Email: seenaswabi123@gmail.com
Appointments and Consultations
Q5: How do I book an appointment?
A: You can book an appointment online through our website or call our appointment desk at +[Insert Number].
Q6: Can I reschedule or cancel my appointment?
A: Yes, appointments can be rescheduled or canceled by contacting us at least [Insert Hours] in advance.
Q7: Do you offer online or telemedicine consultations?
A: Yes, we provide telemedicine services. Visit our Telemedicine page to learn more and book a virtual consultation.
Billing and Insurance
Q8: Does Seena Hospital accept insurance?
A: Yes, we work with a variety of insurance providers. Please check with your insurance company or contact our billing department to confirm coverage.
Q9: How can I pay for services?
A: Payments can be made via cash, credit/debit cards, or online through our website’s secure payment portal.
Q10: Can I get a refund for services or payments made?
A: Refunds are subject to our Return/Refund Policy. Please contact our billing team for assistance.
Medical Services
Q11: Does Seena Hospital have a pharmacy?
A: Yes, we have a fully equipped pharmacy located within the hospital premises.
Q12: What specialties are available at Seena Hospital?
A: Our specialties include general medicine, pediatrics, gynecology, orthopedics, cardiology, neurology, and more. Visit our Departments page for a full list.
Q13: Are emergency services available?
A: Yes, our emergency department operates 24/7 to provide immediate care for critical situations.
COVID-19 and Safety Measures
Q14: What COVID-19 precautions does Seena Hospital follow?
A: We follow strict safety protocols, including regular sanitization, temperature checks, mandatory masks, and social distancing in waiting areas.
Q15: Does the hospital offer COVID-19 testing or vaccination?
A: Yes, we provide COVID-19 testing and vaccination services. Please call our helpline for the latest information.
Other Questions
Q16: Does the hospital provide health checkup packages?
A: Yes, we offer comprehensive health checkup packages. Visit our Health Packages page for details.
Q17: How can I share feedback or file a complaint?
A: We value your feedback. You can share your experience or lodge complaints by filling out the feedback form on our website or emailing us at seenaswabi123@gmail.com
Q18: Is parking available at the hospital?
A: Yes, we provide free parking facilities for all our patients and visitors